Commercial Grade Smokers' Urn

39"H x 16"D
Pole removes from base for easy cleaning

This product ships as a complete unit and does not require any assembly upon receipt.

To return a product based upon Picnic Table Outlet replacement/return guarantee, you must call or e-mail our Returns Department and obtain a Return Merchandise Authorization ("RMA") number within the guarantee return period for the product (described above). Picnic Table Outlet will not accept returns without prior authorization and an RMA number. Once issued, RMA numbers are valid for 15 days in which must be returned to Picnic Table Outlet. RMA numbers will not be extended or reissued. Customer should prominently display the RMA number(s) on the shipping label of boxes containing the returned product.

Customer is solely responsible for shipping any returned product to Picnic Table Outlet. Customer agrees to use only reputable carriers capable of providing proof of delivery and insurance for the entire value of the shipment. Customer agrees to bear all shipping charges and all risk of loss for the return product during shipment. Customer agrees that all returned products will be 100% complete, in re-saleable condition, and will include the original packaging material, manuals, blank warranty cards, and other accessories provided by the manufacturer. If any component of the returned product is missing, Picnic Table Outlet Return Procedure will be breached and Picnic Table Outlet will reject the entire return or may choose to impose additional charges against the customer for replacement of the missing component.

Picnic Table Outlet will not refund to Customer the original shipping charges. In addition, Picnic Table Outlet charges a 20% re-stocking fee on all non-defective returns for refund.

Products being returned for a refund, must be received by Picnic Table Outlet prior to 30 days from the original invoice date. Returns received after the 30 day return period will no longer be eligible for refund.

Satisfaction Guarantee:

At Picnic Table Outlet, customer satisfaction is a measure of how products and services supplied by our company meet or surpass your expectation. Through our testimonies, our satisfied customers speak for themselves. Every day we pledge to strive very hard to insure that all of our customer’s needs and expectations are met. We want to establish and maintain long term client relationship that is built on QUALITY products Picnic Table Outlet provides to both contract commercial and residential clients worldwide.

Due to size and weight limitations, this product cannot be delivered using regular shipping methods. The product will require shipping by truck with scheduled local delivery. Truck deliveries are delivered curbside. The driver will bring your order to the back of the truck, he is not responsible to get your items to the ground nor is he required to assist you bringing items indoors. Have adequate help for unloading your items. Be sure to inspect all items delivered before signing. If no comment is made on the delivery bill you sign, you will be accepting the delivery as complete and undamaged unless noted on the delivery slip.

All of our products are guaranteed against faulty workmanship and/ or defective materials and we will replace any defective products free of charge. Our liability and responsibility is limited to replacement of parts only.